Return Policy

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Cellbone's products have a 100% money back guarantee.


If you are not completely satisfied with a product you purchased, you may return the unused portion within 30 days of the purchase date. Shipping fees we paid to ship your order will be deducted from the refund amount.  Return shipping costs are the responsibility of the customer. To request a refund, please email or call us before sending the product back. One of our representatives will guide you through the return process and assist with scheduling your refund.

Exception to Our Return Policy:
* Ingredient Solutions, Capsules, Collagen Peptide XC, and Professional Unbuffered Solutions on our website are non-refundable.
* International orders are final sale and cannot be returned.
* All promotional products and complimentary gifts received with purchase must be returned along with the main product to receive a full refund. 
* We reserve the right to deny a return if the returned item has been excessively used or altered.

If you have any questions regarding our return policy, please contact us at customerservice@cellbone.com